Frequently Asked Questions
Everything you need to know about your daily brew.
How long does shipping take for fresh coffee beans?
To ensure maximum freshness, we roast our beans in small batches. Orders are typically processed within 24-48 hours and delivered within 3-5 business days.
Can I return food products or opened coffee bags?
Due to the perishable nature of our products, we cannot accept returns on coffee or food items. However, if there is an issue with your order, please contact us for a replacement or refund.
Are your coffee beans ethically sourced?
Yes, we partner exclusively with Fair Trade certified farms to ensure that all our growers receive sustainable wages and work in safe environments.
Do you offer a subscription service?
Absolutely! You can choose your favorite blend and delivery frequency through our 'Subscribe & Save' program to receive 15% off every order.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dark place inside an airtight container. Avoid the fridge or freezer, as moisture can compromise the flavor profile.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.